In terms of methodologically premieres, we can also include the survey conducted in collaboration with Kaeser Kompressoren (Romanian branch), one of the world's leading manufacturers and providers of compressed air products and services.
Therefore, Neomar Consulting conducted between September 14 and October 10, 2018, a Customer Satisfaction Survey regarding the use of air compressors in several industries:
- Food industry
- The beverage industry
- Wood processing industry
The novelty is given by the representative sample of respondents from the industries with the highest degree of use of compressed air. Thanks to this approach, our client was able to determine the true level of customer satisfaction in comparison with his main competitors' and was able to identify areas where improvements could have a significant effect on his market positioning.